PhotoSize Support

An iPhone app that shrinks many photos at once into JPEGs at or under 200KB, 500KB, 1MB, or a size you enter (50KB–10MB), and videos into MP4s at or under 10MB, 20MB, 100MB, or a size you enter (1MB–2,000MB). Handy for application forms, ID photo uploads, and any site with a file size limit. Photos and videos are processed only on your iPhone and are never uploaded to a server.

Frequently Asked Questions

Does PhotoSize change my original photos?
No. Your originals are never changed or deleted. Results are saved as new photos in Photos, or you can share them or save them to Files.
A photo says "Failed."
PhotoSize lowers JPEG quality first, then resolution, but never below 480 pixels on the long edge. If the photo still doesn't fit the target size, or the file is damaged, it's marked Failed. Tap the photo to see why, and try a larger target size.
The transparent background of my PNG turned white.
JPEG doesn't support transparency, so transparent areas become white.
How many photos and videos can I convert for free?
Your first 3 photos and your first 3 videos are free, in total (not per day). Only successful conversions count, and converting the same item again at a different size counts as another one. Videos that were already under the target or that failed don't count. After that, a one-time purchase of Unlimited removes the limit for both photos and videos. It's not a subscription.
Is every video result really under the target size?
Yes. 1MB is 1,000,000 bytes. PhotoSize measures the actual bytes of each file it makes; if a file is over the target, it tries again or reports a failure. Files over the target are never kept as results.
A video says it needs at least a certain size.
The video is too long to fit the target even at the lowest quality (360p). Enter a custom target at or above the size shown.
What format are videos saved in?
MP4 (H.264 video, AAC audio), up to 1080p at 60 fps, which opens on Windows PCs, websites, and email. HDR videos are saved in standard (SDR) color, portrait videos are saved upright without a rotation flag, and spatial videos become regular 2D videos.
I got a new iPhone.
Sign in with the same Apple Account, then tap Restore Purchases in PhotoSize.
Converted photos won't save to Photos.
Go to Settings > Apps > PhotoSize > Photos (on iOS 17, Settings > PhotoSize > Photos) and choose Add Photos Only.
Do I need an internet connection?
Not for converting, though photos and videos stored only in iCloud have to download from Photos first. PhotoSize connects to the App Store only to check, buy, or restore your purchase.
Will my photo meet all of the site's requirements?
PhotoSize guarantees only the file size: each result is at or under the size you chose (1KB = 1,000 bytes, 1MB = 1,000,000 bytes). Please check the site's other rules yourself, such as resolution, aspect ratio, and background color.

Contact

Email bitsae.mooni@gmail.com or open a GitHub issue. Issues are public, so please don't post personal photos.

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